ANALISIS KINERJA: TRAINING, LINGKUNGAN KERJA, BUDAYA ORGANISASI DAN KEPUASAN KERJA

Authors

  • Rifan Prasetyo
  • Titik Nurbiyati

DOI:

https://doi.org/10.32477/jkb.v27i2.58

Keywords:

Training, Work Environment, Organizational Culture, Employee Performance, Job Satisfaction

Abstract

The purpose of this study is to test training, employee environment, and organizational culture on employee performance with satisfaction as an intervening variable. using a quantitative approach, the data of this study were collected from 100 employees Sekretariat Badan Pelatihan dan Pendidikan Keuangan Jakarta. The sampling technique used was random sampling. Partial Least Square (PLS) is used to test the hypothesis in this study by using SmartPLS 3.0. The results of this study found that there is a significant positive effect of training on employee performance, there is a significant positive effect of the work environment on employee performance, and there is a significant positive effect of organizational culture on employee performance. then, there is a significant positive effect on job satisfaction, there is a work environment that has a significant positive effect on job satisfaction, there is a significant positive organizational culture on job satisfaction, and there is a positive job satisfaction on employee performance. besides, it was found that the direct effect of training on employee performance was greater than the indirect effect of training on job satisfaction, there was a work environment that directly affected employee performance greater than the indirect influence of the work environment on job satisfaction, and there was an influential organizational culture directly on employee performance is greater than the indirect influence of organizational culture on job satisfaction.

Author Biographies

Rifan Prasetyo

Alumnus Program Studi Manajemen FE UII Yogyakarta

Titik Nurbiyati

Program Studi Manajemen FE UII Yogyakarta

References

Al-Abdullat.Bayan M. & Amr Dababneh (2018). The Mediating Effect of Job Satisfaction on the Relationship between Organizational Culture and Knowledge Management in Jordanian Banking Sector. Benchmarking 25 (2): 517–44. https://doi.org/10.1108/BIJ-06-2016- 0081.

Afshan S, Sobia I, Kamran a, Nasir M. (2012). Impact of Training on Employee Performance: a study of telecommunication sector in Pakistan Interdisciplinary Journal of Contemporary Research 646. Vol 4(6).

Alwi, S. (2001). Manajemen Sumber Daya Manusia. Yogyakarta: BPFE

Amstrong, M. (1994). Manajemen Sumber Daya Manusia: A Handbook of Human Resource Management. Jakarta: PT Elex Media Komputindo.

Amstrong, M & S. Taylor (2014). Armstrong’s Handbook of Human Resource Management. 13th Edition. UK: Ashford Colour press Ltd.

Ashraf, M. Shakoor (2013). The Impact of Working Environment on Organization Performance : A Mediating Role Employee’s Job Satisfaction. GMJACS. Vol 3. Number 1.

Belias, Dimitrios, Athanasios Koustelios, George Vairaktarakis, and Labros Sdrolias (2015). Organizational Culture and Job Satisfaction of Greek Banking Institutions. Procedia-Social and Behavioral Sciences 175: 314–23. https:/ / d o i . o r g / 1 0 . 1 0 1 6 / j.sbspro.2015.01.1206.

Berliana, M, Nahar S, and Huske Dwi G. (2018). The Model of Job Satisfaction and Employee Performance International Review of Management and Marketing, Econjournals, vol. 8(6), pages 41-46.

Bigliardi, Barbara, Alberto Ivo Dormio, Francesco Galati, and Giovanni Schiuma (2012). The Impact of Organizational Culture on the Job Satisfaction of Knowledge Workers. Vine 42 (1): 36–51. https://doi.org/10.1108/ 03055721211207752.

Bohlander, G & S. Snell (2010). Principles of Human Resource Management. 15thEdition. USA: McGraw Hill Book Co.

Cheng, Jung Lang (2012). Examining the implementation of Six Sigma Training and its relationships with job satisfaction and employee morale. Asian Journal on Quality. Vol.12 No.1 pp 100-110.

Creswell, J. W. (2009). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (3rd ed.). Thousand Oaks, CA: Sage Publications.

Creswell, J. W. (2013). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Research design Qualitative quantitative and mixed methods approaches. https://doi.org/ 10.1007/s13398-014-0173-7.2.

Demus, Aditya W.Kindangen, et al. (2015).The Impact of Work Environment on Employee Performance (Case Study At PT.Bank Artha Graha International TBK, Manado Branch Calaca). Jurnal Berkala Ilmiah Efisiensi. Volume 15 No. 05.

Dharmanegara, Ida, Ni Sitiari, and I Wirayudha (2016). Job Competency and Work Environment/ : The Effect on Job Satisfaction and Job Performance among SMEs Worker. IOSR Journal of Business and Management (IOSR-JBM) 18 (1): 19–26. https:// doi.org/10.1093/jxb/erq045.

Dressler, G. (2006). Human Resources Management. 7th Edition. USA: Prentice Hall International Inc.

Dressler, G. (2015). Manajemen Sumber Daya Manusia. Edisi Empatbelas. Jakarta: Salemba Empat.

Fadlallh, AWA. (2015). Impact of Job Satisfaction on Employees Performance an Application on Faculty of Science and Humanity Studies University of Salman Bin Abdul-Aziz-Al Aflaj. International Journal of Innovation and Research in Educational Sciences. Vol. 2, Iss. 1, pp.26-32.

Ghozali, I. and Latan, H. (2015). Partial Least Square: Konsep, Teknik dan Aplikasi menggunakan program SmartPLS 3.0 untuk penelitian empiris. 2nd edn. Semarang: Badan Penerbit UNDIP.

Hakim, A. (2015). Effect of Organizational Culture, Organizational Commitment to Performance: Study in Hospital of District South Konawe of Southeast Sulawesi, The International Journal of Engineering and Science (IJES), Vol.4, No.5, pp.33-41.

Halima dan Lukiyana (2016). Pengaruh Kompensasi dan Lingkungan Kerja terhadap Kinerja dengan Kepuasan Kerja sebagai Variabel Intervening pada PT. Paciefic Metro International Jakarta. Media Studi Ekonomi. 19(2),56-66.

Hanafi, Bayu D, dan Yohana, Corry (2017). Pengaruh Motivasi dan Lingkungan Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi pada PT.BNI Lif esurance. Jurnal Pendidikan Ekonomi dan Bisnis,5(1),73-89.

Hanaysha J, and Putri R Tahir (2016). Examining the Effects of Employee Empowerment, Teamwork, and Employee Training on Job Satisfaction. Procedia - Social and Behavioral Sciences 219: 272–82. https://doi.org/10.1016/ j.sbspro.2016.05.016.

Handoko, Yunus, Margono Setiawan, Surachman & Djumahir (2012). Organizational Culture, Job Satisfaction, Organizational Commitment, the Effect on Lecturer Performance. International Journal of Business and Management Invention ISSN (Online 2 (12): 21–30.http://www.ijbmi.org/pap e r s / V o l ( 2 ) 1 2 / V e r s i o n - 2 / C021202021030.pdf.

Iis, Em Yusuf, and Mukhlis Yunus (2016). Job Satisfaction as an Intervening Variable of Self-Efficacy and Employee Performance. International Journal of Academic Research in Business and Social Sciences 6 (7). https://doi.org/ 10.6007/IJARBSS/v6-i7/2249.

Indriantoro, N. dan Bambang S. (1999). Metode Penelitian Bisnis: Untuk Akuntansi dan Manajemen. Edisi 1. Yogyakarta: BPFE.

Jogiyanto (2011). Konsep dan Aplikasi Structural Equitation Modeling Berbasis Varian dalam Penelitian Bisnis. 1st ed. Yogyakarta: UPP STIM YKPN.

Kaur, Gagandep (2014). Perception of Bank Employees’ Toward Working Environment of Selected Indian Universal Banks. International Journal of Bank Marketing. Vol.33.No.1.pp 58-77.

Khair,Quratul-aain (2013). Factors contributing to quality of training and effecting employee job satisfaction.The Business & Management Review,Vol 3 Number 3.

Latif, Khawaja Fawad (2012). An integrated model of training effectiveness and satis-faction with employee development interventions. Emerald Group Publishing Limied.Vol.33 No.4 pp 211- 222.

Luthan, F. (2006). Perilaku Organisasi. Yogyakarta: Andi Offset

Luthans,F. (2011). Organizational Behavior: An Evidence Based Approach. 12th Edition. New York: The McGraw Hill Companies, Inc.

Mangkunegara, A. P. (2001). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT Remaja Rosdakarya.

Masooma, Javed, Rifat Balouch, and Fatima Hassan (2014). Determinants of Job Sat isf act ion an d Its Impact on Employee Performance and Turnover Intentions. International Journal of Learning and Development 4 (2): 120– 40. https://doi.org/10.5296/.

Mathis, R. & J, Jackson (2011). Human Resources Management. 13th Edition, USA: South Western Cengage Learning.

Nasution, A dan M. T. Lesmana (2018). Pengaruh Disiplin Dan Pelatihan Kerja Terhadap Kinerja,” no. https:// www.researchgate.net/publication/ 3 2 6 9 1 4 8 4 7 _ p e n g a ru h _ d isip lin _ d a n _ p e l a t i h a n _ k e r j a _ t e r h a d a p _ k i n e r j a _ k a r y a w a n _ PT_hermes_realty_indonesia.

Nazarian, A, Atkinson, P, & Foroudi, P. (2017). Influence of National Culture and Balanced Organizational Culture on The Hotel Industry’s Performance, International Journal of Hospitality Management, Vol.63, pp.22–32.

Nguyen, Phong D., Chuong X. Dang, Lam D. Nguyen (2015). Would Better Earning, Work Environment, and Promotion Opportunities Increase Employee Performance? An Investigation in State and Other Sectors in Vietnam. Public Organization Review 15 (4): 565–79. https://doi.org/10.1007/ s11115-014-0289-4.

Nikpour, A. (2017). The Impact of Organizational Culture on Organizational Performance: the Mediating Role of Employee’s Organizational Commitment. International Journal of Organizational Leadership. Vol.6. pp.65-72.

Ocen,Edward, Kasekende Francis and Gladies Angundaru (2017). The Role of Training in Building Employee Commitment: The Mediating Effect of Job Satisfaction. European Journal of Training and Development 41 (9): 742– 57. https://doi.org/10.1108/EJTD-11- 2016-0084.

Okechukwu, W. (2017). Influence of Training and Development , Employee Performance on Job Satisfaction Among the Staff of School of Technology Management and Logistics. Journal of Technology Management and Business, 4(1). 1–16.

Onyango, James Watta (2014). Effect of Training on Employee performance : A Survey of Health workers in siaya County, Kenya. European Journal of Material Sciences. Vol 1. pp.11-15.

Pak Tarigh, Maryam, and Forugh Rudgar Nezhad (2016). The Impact of Job Satisfaction and Work Environment Friendly on Services Innovation with Mediator Role of Knowledge Sharing in Companies under Supervision of Parstousheh in Gilan Province. Bulletin de La Société Royale Des Sciences de Liège 85: 1017–25. http:// p o p u p s . u l g . a c . b e / 0 0 3 7 - 9 5 6 5 / index.php?id=5831&file=1.

Pangarso, Astadi & Putu Madiawati (2014). Effect of Training on Employee Performance at Electronics State Owned Company in Bandung. International Conference on Emerging Trends in Academic Research, no. November: 1–14. https://doi.org/10.13140/ 2.1.2935.9685.

Pawirosumarto, Suharno, Purwanto Katijan Sarjana & Rachmad Gunawan (2017). The Effect of Work Environment, Leadership Style, and Organizational Culture towards Job Satisfaction and Its Implication towards Employee Performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management 59 (6): 1337–58. https://doi.org/10.1108/IJLMA-10-2016-0085.

Raziq, A, and Raheela M. (2015). Impact of Working Environment on Job Satisfaction. Procedia Economics and Finance 23 (October 2014): 717–25. https:// d o i . o r g / 1 0 . 1 0 1 6 / S 2 2 1 2 - 5671(15)00524-9.

Riskha F, Fakhri, Indi D. (2015). Pengaruh Kompensasi dan Pelatihan terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening. Diponegoro Journal of Management. Vol. 4(4).

Rivai, V. (2004). Manajemen Sumber Daya Manusia untuk Perusahaan Dari Teori ke Praktik. Jakarta: PT Raja Grafindo Persada

Rivai, V. dan Jauvani (2009). Manajemen Sumber Daya Untuk Perusahaan, Jakarta: PT. Rajagrafindo Persada.

Robbins, Stephen. P. (2002). Essentials of Organizational Behavior (terj). Edisi 5, Jakarta: Erlangga

Robbins, Stephen. P, et al (2006). Perilaku Organisasi (terj. Benjamin M). Edisi 10, PT Indeks : Jakarta

Robbins, Stephen. P., & Judge, Timothy A. (2015). Organizational Behavior (17th.ed.).: Publisher Pearson

Samson, Gitahi Njenga, Maina Waiganjo &Joel Koima (2015). Effect of Workplace Environment on the Performance of Commercial Banks Employees in Nakuru Town. International Journal of Managerial Studies and Research (IJMSR) Volume 3, Issue 12, December 2015, PP 76-89.

Sangadji, EM & Sopiah (2013). The Effect of Organizational Culture on Lecturers’ Job Satisfaction and Performance (A Research in Muhammadiyah University Throughout East Java). International Journal of Learning & Development’. Vol.3. No.3. pp.1-18.

Sarwani (2016). The Effect Of Work Discipline And Work Environment On The Performance Of Employees. Sinergi. Vol.6.No.2.

Satriya, Y. dan D. N Aryani (2018). The Influence of Compensation, Motivation and Work Environment on Performance with Job Satisfaction as Intervening Variable (A Study at Secretariate of Pasuruan Regency). International Journal of Trend in Scientific Research and Development 2 (5): 2194–2201. h t t p s : / / d o i . o r g / 1 0 . 1 0 8 9 / thy.2006.16.545.

Sedarmayanti (2008). Manajemen Sumber Daya Manusia, Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil. cet ke-2. Bandung: PTRefika Aditama.

Sekaran, U. (2006). Research Methods for Business (terj). Edisi empat. Jakarta: Salemba Empat.

Sekaran, U. (2013). Research methods for business. Research methods for business (Vol. 65). https://doi.org/10.1017/ CBO9781107415324.004

Setyo, R. ady Sutrisno & Hapzi Ali (2017). The Impact of Working Motivation and Working Environment on Employees Performance in Indonesia Stock Exchange. International Review of Mana-gement and Marketing 7 (3): 342–48. https://doi.org/2146-4405.

Shaheen, Azara (2013). Employees Training and Organizational Performance: Mediation by Employee Performance. Interdisciplinary Journal of Contemporary Research in Business. Vol.5.No.4.

Shahzad, Fakhar (2014). Impact of Organizational Culture on Employees’ Job Performance: An Empirical Study of Software Houses in Pakistan. International Journal of Commerce and Management 24 (3): 219–27. https://doi.org/ 10.1108/IJCoMA-07-2012-0046.

Shen Jie, and Chunyong Tang (2018). How Does Training Improve Customer Service Quality? The Roles of Transfer of Training and Job Satisfaction. European Management Journal 36 (6): 708–16. h t t p s : / / d o i . o r g / 1 0 . 1 0 1 6 / j.emj.2018.02.002.

Siengthai S, and Patarakhuan P-Ngarm. (2016). The Interaction Effect of Job Redesign and Job Satisfaction on Employee Performance. Evidence- Based HRM 4 (2): 162–80. https:// doi.org/10.1108/EBHRM-01-2015-0001.

Snell, S. and Bohlander, W George (2013). Managing Human Resources. 16th edn. South Western: Cengange Learning.

Sobirin, A. (2007). Budaya Organisasi: Pengertian, Makna, dan Aplikasinya Dalam Kehidupan Organisasi. Yogyakarta: UPP STIM YKPN.

Spector, P E. (2008). Industrial and Organizational Psychology: Research and Practice. 5thEd. USA: John Wiley & Sons, Inc.

Spector, P E (1997). Industrial and Organizational Psychology Research and Practice, 2nd ed. New York: Jhon Wily & Sons, Inc.

Sugiyono (1999). Metode Penelitian Bisnis. Bandung: Penerbit ALFABETA.

Sugiyono (2009). Metode Penelitian Pendidikan, Pendekatan Kuantitatif, Kualitatif dan R&D. Bandung: Afabeta.

Sunarno dan Liana, L. (2013). Pengaruh Komitmen Organisasional dan Budaya Organisasi terhadap Kinerja Guru Dimediasi Kepuasan Kerja (Studi Kasus pada Guru SMA Kesatrian dalam Yayasan Pendidikan Kesatrian 67), Prosiding Seminar Nasional Multi Disiplin Ilmu&Call for Papers Unisbank (Sendi_U) Kajian Multi Disiplin Ilmu untuk Mewujudkan Poros Maritim dalam Pembangunan Ekonomi Berbasis Kesejahteraan Rakyat. ISBN: 978-979-3649-81-8

Supatmi, Mamik Eko, Umar Nimran dan Hamidah Nayati Utami (2013). Pengaruh Pelatihan, Kompensasi terhadap Kepuasan Kerja dan Kinerja Karyawan. Jurnal Profit, Vol.7.

Syauta, Jack Henry, Eka Afnan Troena, Margono Setiawan,& Solimun (2012). The Influence of Organizational Culture, Organizational Commitment to Job Satisfaction and Employee Performance (Study at Municipal Waterworks of Jayapura, Papua Indonesia). International Journal of Business and Management Invention. Vol.1. No.1, pp.69-76.

Waris A, dan Mangkunegara, A. P. (2015). Effect of Training, Competence and Discipline on Employee Performance in Company (Case Study in PT. Asuransi Bangun Askrida). Procedia - Social and Behavioral Sciences 211: 1240–51. https://doi.org/10.1017/ S0952836903223566.

Weerarathna, R. S., and I.A.P.H. Geeganage (2014). The Relationship between Organisational Culture and Employee Performance: Case of Sri Lanka. International Journal Of Scientific & Engineering Research 5 (8): 985–90. https://doi.org/10.13140/ RG.2.1.4242.7288.

Widagdo, Hasbi, and Andi Pangeran. n.d. Organisasi Terhadap Kepuasan Kerja Karyawan Pada Pt . Nutrifood Indonesia Di Jakarta, 136–50.

Yuen, Kum Fai, Hui Shan Loh, Qingji Zhou, and Yiik Diew Wong (2018). Determinants of Job Satisfaction and Performance of Seafarers. Transportation Research Part A: Policy and Practice 110 (November 2017): 1–12. https:// doi.org/10.1016/j.tra.2018.02.006.

Yulian, F. (2015). Pengaruh Budaya Organisasi dan Kepuasan Kerja terhadap Komitmen Organisasi untuk Meningkatkan Kinerja Pegawai. Jurnal Ekonomi dan Manajemen, Vol. 12. No.1. pp.44-59.

Zikmund, William G., Barry J. Babin, Jon C Carr & Mitch Griffin (2009). Business Research Methods. 8th edn. South - Western Cengange Learning.

Downloads

Published

31-08-2019

How to Cite

Prasetyo, R., & Nurbiyati, T. (2019). ANALISIS KINERJA: TRAINING, LINGKUNGAN KERJA, BUDAYA ORGANISASI DAN KEPUASAN KERJA. Kajian Bisnis Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha, 27(2), 147–174. https://doi.org/10.32477/jkb.v27i2.58