(1)
PENGARUH ELECTRONIC SERVICE QUALITY (E-SERVQUAL) DAN ELECTRONIC WORD OF MOUTH (E-WOM) TERHADAP KEPUTUSAN PEMBELIAN ONLINE PENGGUNA SHOPEE. jrabi 2022, 2 (1), 187-198. https://doi.org/10.32477/jrabi.v2i1.432.