PERAN PROTOKOL DAN KOMUNIKASI PIMPINAN DALAM MENINGKATKAN KINERJA PEMERINTAH KABUPATEN MAGELANG
Keywords:
The Role of the Protocol and Communications Section Leaders, performanceAbstract
The purpose of the study was to analyze the causes of the role of Protocol and Leadership Communications in improving the performance of the Magelang Regency Government that was still not optimal and to formulate efforts to improve the Role of Leaders' Protocols and Communications in improving the performance of the Magelang Regency Government.The research method that will be used in this research is qualitative research. The subjects in this study were 1 Head of the Protocol and Communications Section of the Regional Secretariat of Magelang Regency, 1 Head of the Protocol Subdivision, and 1 Head of the Leadership Communications Subdivision. To process and analyze the data, the author uses an interactive data model as proposed by Miles and Huberman (1992). The results of this study indicate that the role of Protocol and Leadership Communication in improving the performance of the Magelang Regency Government, among others, is in facilitating Regional Leadership Communication, Reporting, Editorial and Publication activities and protocol facilitation starting from activity plans and protocol services for all forms of events carried out by the Magelang Regency government. Efforts to increase the role of Protocol and Leadership Communications in improving the performance of the Magelang Regency Government, namely Increasing teamwork or solid teamwork and high discipline because it is related to the speed of service to Regional Leaders, Increasing the ability to communicate, both internally (leaders and fellow employees) and externally (community). public or external parties) and improve employee competence, Increase cooperation between the Ministry of Communication and Informatics with the Protocol and Communications Division of the leadership as well as cooperation with several media belonging to the Regional Government to convey information to the public such as Radio Gemilang, Suara Gemilang Magazine, Magelang News online portal, WKM ( Forum for Community Communication), KIM (Community Information Group) and outdoor media (billboards).
References
Aryati, L., (2004), Panduan untuk Menjadi MC Profesional, Jakarta: Gramedia. Pustaka Utama
Dwiyanto, (2002), Reformasi Birokrasi Publik Di Indonesia, Yogyakarta: PSKK-UGM
Fajar, Marhaeni, (2009), Ilmu Komunikasi Teori dan Praktek, Yogyakarta: Graha Ilmu.
Hanifan Wahyu Habibie Saragih, (2019), Peran Humas Polda Sumatera Utara Dalam Membangun Kinerja Positif di Instagram Terhadap Kasus Begal di Masyarakat Kota Medan (Studi Kualitatif Peran Humas Polda Sumatera Utara dalam Membangun Kinerja Positif di Instagram terhadap Kasus Begal di Masyarakat Kota Medan)
Lembaga Administrasi Negara, (2012), Modul Diklat Pelayanan Publik. Jakarta: Pusdiklat SPIMNAS Bidang Teknik Manajemen dan Kebijakan Pembangunan
Miles dan Huberman, (1992), Analisis data Kualitatif, (diterjemahkan Ole: Tjetjep Rohedi Rosidi), Jakarta: Universitas Indonesia
Moleong, Lexy J., (2009), Metode Penelitian Kualitatif, Bandung: Remaja. Rosdakarya.
Mulyana, (2010), Ilmu Komunikasi Suatu Pengantar, Cet. XIV., Bandung: PT. Remaja Rosdakarya
Ndraha, Taliziduhu, (2003), Teori Budaya Organisasi. Cetakan Kedua, Jakarta; Rineka Cipta
Novitasari, D., Riani, A. L., Suyono, J., & Harsono, M. (2021). The moderation role of ethical leadership on organisational justice, professional commitment, and organisational citizenship behaviour among academicians. International Journal of Work Organisation and Emotion, 12(4). https://doi.org/10.1504/IJWOE.2021.120718
Nur Feriyanto, Syeh Assery, Chairul Saleh and Sri Suryaningsum, 2017. A Little Aspect of Misbehavior in Organization (Case Study in Indonesia). Journal of Engineering and Applied Sciences, 12: 3870-3872. doi:https://doi.org/10.36478/jeasci.2017.3870.3872
Nurhadiani Gusmi, (2019), New Media Dalam Proses Pembentukan Kinerja (Studi Deskriptif Kualitatif pada Bidang Humas Kepolisian Yogyakarta dalam Pengelolaan Website www.tribratanewsjogja.com).
Peraturan Pemerintah RI No. 62 tahun 1990 tentang Ketentuan Keprotokolan Mengenai Tata Tempat, Tata Upacara Dan Tata Penghormatan
Poerwadarminta, (1984), Kamus Umum Bahasa Indonesia, Jakarta: PN Balai Pustaka.
Sedarmayanti. (2004), Sumber Daya Manusia dan Produktivitas Kerja. Bandung: Mandar Maju
Soemirat, (2004), Dasar-Dasar Public Relations, Bandung: PT. Remaja Rosdakarya
Suhardono, Edy, (2003), Teori Peran Konsep, Derivasi, dan Implikasinya, Jakarta: Gramedika Pustaka Utama
Suhartono, S., Sulastiningsih, S., Chasanah, U., Widiastuti, N. and Purwanto, W. (2023) “The Relationship of Leadership, Discipline, Satisfaction, and Performance: A Case Study of Steel Manufacture in Indonesia”, International Journal of Professional Business Review. São Paulo (SP), 8(2), p. e01146. doi: 10.26668/businessreview/2023.v8i2.1146.
Suprapto, Tommy, (2006), Berkarir di Bidang Broadcasting, Yogyakarta: Media Pressindo
UU No. 9 Tahun 2010 tentang Keprotokolan
Wikaningtyas, S. U., Tjahjono, H. K., & Suprihanto, J. (2023). Turnover Intention Model: Self -Determination Theory Approach. Quality - Access to Success, 24(194). https://doi.org/10.47750/QAS/24.194.20
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Fararizqa Heranita , Jazuli Akhmad
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
