DAMAYANTI, D.; PUTRO, S. D. PENGARUH ELECTRONIC SERVICE QUALITY (E-SERVQUAL) DAN ELECTRONIC WORD OF MOUTH (E-WOM) TERHADAP KEPUTUSAN PEMBELIAN ONLINE PENGGUNA SHOPEE. Jurnal Riset Akuntansi dan Bisnis Indonesia, [S. l.], v. 2, n. 1, p. 187–198, 2022. DOI: 10.32477/jrabi.v2i1.432. Disponível em: https://jurnal.stieww.ac.id/index.php/jrabi/article/view/432. Acesso em: 17 may. 2024.