Damayanti D, Putro SD. PENGARUH ELECTRONIC SERVICE QUALITY (E-SERVQUAL) DAN ELECTRONIC WORD OF MOUTH (E-WOM) TERHADAP KEPUTUSAN PEMBELIAN ONLINE PENGGUNA SHOPEE. jrabi [Internet]. 2022 Mar. 30 [cited 2024 May 17];2(1):187-98. Available from: https://jurnal.stieww.ac.id/index.php/jrabi/article/view/432