Jurnal Riset Manajemen Akuntansi Indonesia

PENGARUH PEMBAGIAN KERJA, INSENTIF, DAN PENGALAMAN KERJA TERHADAP PRODUKTIVITAS KERJA PADA PD. BPR DJOKO TINGKIR SRAGEN

Agung Prabowo, Uswatun Chasanah — Mon, 05 Feb 2024 00:00:00 +0000

Penelitian ini menggunakan metode kuantitatif dengan jenis penelitian pengaruh variabel bebas dengan variabel terikat. Penelitian ini dirancang untuk menentukan tingkat pengaruh variabel-variabel yang berbeda dalam suatu populasi, di sini peneliti juga dapat mengetahui berapa besar pengaruh variabel-varibel bebas terhadap variabel terikat serta bentuk arah hubungan yang terjadi. Penelitian ini akan mengetahui pengaruh pembagian kerja, insentif dan pengalaman kerja terhadap produktivitas kerja karyawan PD. BPR Djoko Tingkir Sragen. Teknik pengumpulan data yang digunakan adalah kuisioner, wawancara dan dokumentasi. Untuk mencapai tujuan penelitian dan menguji hipotesis digunakan metode atau model analisis yaitu analisis kualitatif dan analisis kuantitatif. Hasil penelitian menunjukkan Pembagian Kerja mempunyai pengaruh positif dan signifikan terhadap Produktivitas Kerja Pegawai PD. BPR Djoko Tingkir Sragen. Insentif berpengaruh positif dan signifikan terhadap Produktivitas Kerja Pegawai PD. BPR Djoko Tingkir. Pengalaman Kerja berpengaruh positif dan signifikan terhadap Produktivitas Kerja Pegawai PD. BPR Djoko Tingkir Sragen. Pembagian Kerja, insentif dan pengalaman kerja secara simultan atau bersama-sama mempengaruhi Produktivitas Kerja Pegawai PD. BPR Djoko Tingkir Sragen.

ANALISIS EFEKTIFITAS MEDIA PROMOSI TERHADAP PENERIMAAN MAHASISWA BARU (PMB) DI STIKES AL ISLAM YOGYAKARTA

Aini Hidayati , Jazuli Akhmad — Mon, 05 Feb 2024 00:00:00 +0000

Competition between universities is now getting tougher, especially Yogyakarta has 136 units of higher education which has several categories including academic, polytechnic, high school, institute, and university. STIKES Al Islam is a private health college located in LLDIKTI region V. The number of students there are 79 students consisting of S1 and D3 nursing. Promotional media used by STIKES Al Islam are online media, print media, and others. In the last five years 2017 to 2021 the number of students enrolled did not match the specified target. The purpose of this study was to determine the promotion carried out, the factors that affect the ineffectiveness of promotional media. This type of research is descriptive qualitative with 8 informants consisting of students and the relevant PMB committee. The results of the study found that Instagram was the most accessed media by students who entered STIKES Al Islam. Factors that affect the ineffectiveness of promotional media, the marketing mix is not optimal, namely direct marketing, advertising, lack of marketing strategies, and less than optimal use of media for promotion.

OPTIMALISASI KINERJA PEGAWAI DINAS KEPEMUDAAN DAN OLAH RAGA DAN PARIWISATA KABUPATEN KEBUMEN

Arie Setyarini, Suci Utami Wikaningtyas — Mon, 05 Feb 2024 00:00:00 +0000

The employees as the main component in an organization have a very important role to determine the success of the organization’s gools. Because of the importance of them to reach the goals. They should have good competence, responsibility, independence, creativity and spirit to plan and to do the programs which are planned by the organization. The organization often get difficultiesin providing human resources. There are many problems because of the lack of good human resources. They impact to reach the goals of the organization.The goals of this research are to identify the factors of unoptimal employee performance, to analyze the factors that cause unoptimal employee performance, to evaluate the factors of unoptimal employee performance, and to find the solution to solve the problems to improve the employee performance of Dinas Kepemudaan dan Olah Raga dan Pariwisata. To search the factors cousing unoptimal employee performance will be started by identifying them of Dinas Kepemudaan dan Olah Raga dan Pariwisata, analyzing them, evaluating them and solving them to improve optimal employee performance. The other hand, it searchesbiography characteristic, individual characteristic, and the perception of the employees. The result of employee performance will be evaluated by SKP and Perilaku Kerja.

PENINGKATAN KETERAMPILAN KARYAWAN DI PERUSAHAAN ADANA GULA SEMUT KULON PROGO

Arif Nuryono Tunggal, Dwi Novitasari — Mon, 05 Feb 2024 00:00:00 +0000

This study aims to to find out what obstacles were faced by the Adana sugar ant company in improving employee skills and to find out the efforts to improve employee skills at the Kulon Progo sugar ant Adana company. The method used in this research is qualitative method, where data collection uses interview and documentation. Before the data was collected, it was analyzed first and checked its validity through the triangulation method. The results of this analysis show that The results of this study indicate that the low barriers experienced by the adana gula semut kulon progo company are that most of its employees belong to the productive age and education level so that they do not have the desire to improve skills, so the skills of employees in the production department cannot be implemented. The role of managers is still too dominant so that there is no active participation of employees in participating in determining company decisions. Efforts to improve the performance of the kulon progo sugar ant adana company are by providing skills training either directly or sending employees to attend training organized by the kulonprogo regency industry and trade office. Employee training in the marketing department has been carried out by providing concepts and authority in planning, marketing preparation, news editing, election documentation, as well as collecting and consumer testimonials that will be used in the adana gula semut online store to several active things in leading daring stores which are very important by employees in marketing.

ANALISIS JUMLAH KEBUTUHAN PEGAWAI BERDASARKAN PENGUKURAN BEBAN KERJA PADA RUPBASAN KELAS II WATES

Dwi Muryanti, Syeh Assery — Mon, 05 Feb 2024 00:00:00 +0000

Civil servants (PNS) are required to work professionally. However, in reality, the expected professionalism has not been fully realized. The main reason is that there is a mismatch between the competence of the employee and their position. Likewise, the distribution of civil servants at this time still does not refer to the actual needs of the organization, it means that it is not based on the existing workload. The accumulation of employees is other units without a clear job and the deficiency of employees in other units is a clear example of this problem. This study aims to determine the condition of the workload, the number of employee needs based on the results of the workload analysis and the efforts that the organization can do to optimize the Human Resources in Rupbasan Kelas II Wates. This research used descriptive qualitative method. Based on the study of documents and the results of the analysis of research data, it shows that the workload conditions in the Rupbasan Kelas II Wates are very high (overload capacity) and the number of employee needs currently 9 (nine) employees. Some efforts to optimize existing human resources by training, utilizing the information and technology, providing supporting facilities, providing employee rewards, performance evaluation and comparative studies (benchmarks).

UPAYA PENINGKATAN KINERJA BAGIAN UNIT I PIDANA UMUM SATUAN RESERSE KRIMINAL (SAT RESKRIM) POLRES MAGELANG KOTA

Ginanjar Saputro, Meidi Syaflan — Mon, 05 Feb 2024 00:00:00 +0000

The performance of the Police Apparatus in the Criminal Investigation Unit (Sat Reskrim) in the General Criminal Unit I (Pidum) of the Magelang City Police still encountered several obstacles in improving its performance, it is necessary to conduct this study with the aim of knowing and describing the performance of the Criminal Investigation Unit (Sat Reskrim) in The General Crime Unit I (Pidum) of the Magelang City Police is still not optimal and to formulate efforts to improve the performance of the Criminal Investigation Unit (Sat Reskrim) in the General Crime Unit (Pidum) of the Magelang City Police. This research is a qualitative research with 3 resource persons and analyzed using interactive model data as proposed by Miles and Huberman. The results showed that the performance of the General Criminal Unit I of the Criminal Investigation Unit (Sat Reskrim) of the Magelang City Police was good with Humane and Qwick Response efforts, especially in carrying out investigative tasks, where investigators were authorized to arrest, detain, search, confiscate and examine letters, but still there are several things that are not optimal, namely criminal acts that often occur in the community in 2020 as many as 115 incoming case reports and only 82 cases were able to be resolved, so that 33 cases have not been resolved, besides that what has not been achieved according to the target is the implementation of nine superior programs Central Java Police that must be carried out by the Magelang City Police. Then efforts to improve the performance of personnel in Unit I Sat Reskrim Polres Magelang City, especially in the Investigation section, are as follows: guidance and direction, training and Personnel Development, preparing certain personnel to occupy existing jobs in accordance with the skills possessed. To improve personnel performance, discipline against the rules to achieve high organizational efficiency and effectiveness and to reward services or loyalty to the organization, both material and immaterial.

UPAYA PENINGKATAN KESADARAN HUKUM MASYARAKAT PEMOHON SURAT IJIN MENGEMUDI DI SATLANTAS POLRESTA MAGELANG

Ishom Mustofa, Muhammad Mathori — Mon, 05 Feb 2024 00:00:00 +0000

This research aims to describe the reasons why the increase in legal awareness among people applying for driving licenses at the Magelang Police Traffic Unit is still not optimal and to formulate efforts to increase legal awareness among the people applying for driving licenses at the Magelang Police Traffic Unit.The research design used is descriptive quantitative research supported by data obtained by observation, interviews and involvement with the research object. The sample for this study was 100 SIM applicants. Data analysis uses a qualitative analysis model using the average method and the Miles & Hubberman model.The results of the research show that the cause of increasing legal awareness among people applying for driving licenses at the Magelang Police Traffic Unit is still not optimal, namely due to lack of socialization, lack of knowledge regarding the contents of traffic regulations, there are still people who have a less obedient or obedient attitude towards the regulations, There are still emerging patterns of legal behavior that hope for ease in making a SIM with an Online SIM, Mobile SIM and also socialization. Efforts to increase legal awareness among people who apply for driving licenses at the Magelang Police Traffic Unit in this research are increasing the knowledge of Satlantas Members with various activities such as coaching at morning assembly, and new training and then conducting socialization to the community to increase knowledge about driving license regulations, Magelang Police Traffic Unit Members carry out socialization and education to the public so that they want to read and learn about the contents of the regulations by reading the Knowledge about Driving License (SIM) module which is widely available on the internet, organizing traffic counseling and education in schools, carrying out Enforcement, Order and Discipline Operations (Ops Gaktibplin) ) then the legal attitude for the community in making a SIM C, is developed by increasing understanding of the regulations for making a SIM. You can learn by accessing the material by looking at the site www.korlantas.polri.go.id. Patterns of legal behavior in making SIM C by providing convenience in making SIMs with Online SIMs, Mobile SIMs, service innovation and also socialization via radio, and the POLRI Super App.

ANALISIS KINERJA PEGAWAI DI BALAI PENDIDIKAN MENENGAH KABUPATEN BANTUL

Kartika Rara Puspita, Nur Widiastuti — Mon, 05 Feb 2024 00:00:00 +0000

Studi ini bertujuan untuk mengetahui bagaimana kinerja pegawai Balai Pendidikan Kabupaten Bantul, faktor apa saja yang menghambat kinerja pegawai, bagaimana upaya peningkatan kinerja pegawai. Penelitian ini menggunakan metode kualitatif untuk menemukan jawaban permasalahan penelitian. Hasil yang dari penelitian ini adalah Kinerja pegawai Balai Pendidikan Menengah Kabupaten Bantul dilihat dari hasil wawancara dengan Informan dilihat dari sembilan dimensi yaitu kuantitas, kualitas, waktu, biaya, orientasi pelayanan, integritas, komitmen, disiplin, dan kerjasama menunjukkan hasil yang baik, karena sudah memiliki kesembilan unsur dari dimensi penilaian kinerja sesuai dengan Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 08 Tahun 2021, faktor penghambat kinerja pegawai baik intern maupun ekstren, intern berasal dari dalam diri pegawai, sedangkan faktor ekstern adalah penyesuaian diri dengan perubahan baik aturan maupun budaya, bahkan hambatan ekstern bisa dari masyarakat yang kurang tersosialisasi dengan baik layanan Balai Pendidikan Menengah Kabupaten Bantul. Upaya peningkatan kinerja pegawai yang dilakukan Balai Pendidikan Menengah Kabupaten Bantul sangat variatif, mulai dari sharing, coaching, mengikutkan pegawai dalam diklat peningkatan kompetensi, pelatihan public speaking, refreshing jabatan sehingga untuk mutasi jabatan diharuskan menjadi hal yang biasa bagi pegawai Balai Pendidikan Menengah Kabupaten Bantul, agar semua pegawai tidak mengalami kejenuhan dalam bekerja, termasuk diberikan kesempatan untuk mengembangkan kompetensi diri melalui peningkatan akademis pegawai dalam penelitian ini juga dimasukan sistem monitoring dan evaluasi bagi pelaksanaan kinerja pegawai untuk meminimalisir kinerja pegawai yang kurang maksimal.

This study aims to find out how the performance of the Bantul Regency Education Center employees, what factors hinder employee performance, how to improve employee performance. This study uses qualitative methods to find answers to research problems. The results of this study are the performance of the Bantul Regency Middle Education Center employees as seen from the results of interviews with informants viewed from nine dimensions, namely quantity, quality, time, cost, service orientation, integrity, commitment, discipline, and cooperation showed good results, because it has has nine elements of the performance appraisal dimension in accordance with the Regulation of the Minister of Administrative Reform and Bureaucratic Reform Number 08 of 2021, the inhibiting factors for employee performance both internal and external, internal come from within the employee, while external factors are adjustment to changes in both rules and culture , even external obstacles can come from people who are not well socialized with the services of the Bantul Regency Middle Education Center. Efforts to improve employee performance carried out by the Bantul Regency Middle Education Center are very varied, ranging from sharing, coaching, involving employees in competency improvement training, public speaking training, refreshing positions so that job transfers are required to become commonplace for Bantul Regency Middle Education Center employees, so that all employees do not experience boredom at work, including being given the opportunity to develop self-competence through academic improvement of employees in this study also included a monitoring and evaluation system for the implementation of employee performance to minimize employee performance that is less than optimal.

EVALUASI PENGELOLAAN DANA ALOKASI KHUSUS FISIK REGULER BIDANG PENDIDIKAN PADA DINAS PENDIDIKAN, PEMUDA DAN OLAHRAGA DIY

Purwiyantini Dewi Admaja, Muda Setia Hamid — Mon, 05 Feb 2024 00:00:00 +0000

Fenomena permasalahan DAK Fisik hampir terjadi di sebagian besar Indonesia sehingga menyita perhatian Pemerintah Pusat. Begitupula pada Dinas Pendidikan, Pemuda dan Olahraga DIY, bahwa penyaluran DAK fisik bidang pendidikan belum terlaksana dengan optimal, hal tersebut dibuktikan dengan proses persyaratan penyaluran dan penyerapan anggaran yang sering mengalami keterlambatan selama tiga tahun terakhir. Tujuan penelitian ini untuk mengetahui faktor-faktor yang menyebabkan pengelolaan DAK fisik pendidikan belum optimal dan strategi yang harus dilakukan agar DAK Fisik dapat dikelola secara optimal. Metode penelitian yang digunakan dalam penelitian ini adalah deskriptif kualitatif. Subjek dalam penelitian ini adalah Pejabat Pembuat Komitmen Konstruksi Dinas Pendidikan, Pemuda dan Olahraga DIY, Bendahara Pengeluaran Dinas Pendidikan, Pemuda dan Olahraga DIY, Analis Laporan Keuangan Daerah BPKA DIY dan Kepala Subbidang Pendapatan Lain-lain dan Dana Transfer BPKA DIY selaku Koordinator Pengelolaan DAK Fisik Pemerintah Daerah Daerah Istimewa Yogyakarta. Teknik pengumpulan data yang digunakan adalah observasi, wawancara mendalam dan dokumentasi. Data kemudian dianalisis menggunakan model interaktif versi Miles dan Huberman yang terdiri dari: pengumpulan data, reduksi atau pengurangan data, citra data atau penyajian data (data display), dan penarikan kesimpulan dan verifikasi. Hasil penelitian menunjukkan faktor yang mengakibatkan pengelolaan DAK Fisik belum terlaksana dengan optimal adalah: adanya penggantian Kepala Bidang / Kepala Seksi, pemahaman peraturan dan pemahaman DAK yang terbatas, keterlambatan juknis dan juklak dan kegagalan lelang. Strategi agar DAK Fisik berjalan secara optimal ialah: pimpinan dan pengelola DAK harus memahami peraturan program, meningkatkan pemahaman, monitoring dan evaluasi program DAK, melakukan evaluasi pengelolaan tahun sebelumnya, pembuatan konsep dan jadwal yang jelas, menjalin komunikasi yang baik dan koordinasi secara intensif, bekerja dengan cepat dan tepat sasaran dan melaksanakan proses pengadaan barang dan jasa lebih awal.

UPAYA MENINGKATKAN KUALITAS LAYANAN APOTEK ZAHRA NGAWI DENGAN METODE SERVICE QUALITY (SERVQUAL)

Rosita Nurhayati, Wahyu Purwanto — Mon, 05 Feb 2024 00:00:00 +0000

Pelayanan kefarmasian sekarang ini telah berkembang dari yang semula hanya berfokus kepada pengelolaan obat (drug oriented), sekarang berorientasi kepada pelayanan pasien secara langsung (patient oriented) sehingga Apotek dituntut untuk lebih meningkatkan pelayanan, memperhatikan keinginan pelanggan dan berusaha memenuhi apa yeng mereka harapkan. Tujuan dari penelitian ini adalah untuk mengetahui harapan pelanggan, mengidentifikasi tingkat kemampuan Apotek Zahra Ngawi dalam memenuhi kepuasan pelanggan dan untuk merumuskan upaya peningkatan kualitas pelayanan di Apotek tersebut. Penelitian ini menggunakan metode SERVQUAL yang bertujuan untuk mengertahui harapan pelanggan, mengidentifikasi tingkat kemampuan Apotek Zahra Ngawi dalam memenuhi kepuasan pelanggan dan merumuskan upaya peningkatan kualitas pelayanannya. Jenis penelitian ini adalah kualitatif deskriptif yang dilakukan di Apotek Zahra Ngawi pada tanggal 1 sampai 31 Nopember 2018 dengan memberikan kuisioner kepada 200 partisipan sebagai konsumen di Apotek Zahra Ngawi. Teknik pengambilan sampel secara purposive sampling dengan uji validitas dan reliabilitas. Hasil kuisioner dianalisis dengan metode 5 Gap SERVQUAL yang meliputi bukti fisisk, kehandalan, daya tanggap, jaminan dan empati yang kemudian disusun dalam bentuk diagram Two- Dimensional Differencing Plane. Hasil penelitian menunjukkan bahwa pada item reabilitas daya tanggap dan empati masih ada yang mendapatkan nilai negatif. Upaya untuk memperbaiki nilai negatif tersebut maka Apotek Zahra Ngawi sebaiknya menepati janji sesuai dengan waktu yang dijanjikan, karyawan memberikan pelayanan secara tanggap dan tepat, segera melayani pelanggan dan menyapanya serta sebaiknya memahami kebutuhan spesifik pelanggan, kinerja karyawan sebaiknya sesuai dengan SOP yang telah ditetapkan, mempunyai tugas dan tanggungjawab masing- masing sesuai dengan fungsinya.. Pada skor SERVQUAL menunjukkan nilai positif dan gap keseluruhan adalah 0.018 yang artinya bahwa ekspektasi pelanggan sesuai dengan persepsi yang diterimanya.

EVALUASI SISTEM PENGENDALIAN MANAJEMEN PADA PELAYANAN PERSAMPAHAN PEMERINTAH KABUPATEN TEMANGGUNG

Yeni Kusumawaty, Muhammad Awal Satrio Nugroho — Mon, 05 Feb 2024 00:00:00 +0000

Garbage is a problem that is still homework for most areas, starting from the household scale, village/kelurahan, district, and even national scale. A management control system in solid waste services is very necessary in order to achieve the expected target. The aims of this research are to evaluate the factors that affect the management control system in the waste service of the Temanggung Regency Government that has not reached the expected target and Formulating efforts to improve the management control system in the waste service of the Temanggung Regency Government to achieve the expected target. This research was conducted at the Department of Public Housing, Settlement and Environment Temanggung Regency. The method used in this study uses a qualitative research method with a descriptive approach. The data obtained were analyzed graphically and tabularly, then interpreted comprehensively. The results of the study indicate that the management control system for the waste service of the Temanggung Regency Government has not been able to achieve the expected target due to: a). Jakstrada Temanggung Regency has not been used as a reference for the implementation of waste service activities in the Temanggung Regency Government; b). The budgeting system is not sufficient for the implementation of the target for reducing and handling waste; c). Waste management institutions at the neighborhood level, village/kelurahan, sub-district, and the active involvement of the entire community have not been maximized in reducing and handling waste from sources that have not been running as expected; d). Not yet optimal support for facilities and infrastructure, operational costs, processing technology, and adequate personnel for the implementation of waste management in the TPA; and e). There is no system for controlling, reporting, and analyzing the waste services of the Temanggung Regency Government based on Information Technology and a). improvement of the system and calculation of retribution for waste services that can encourage the community to sort and process waste properly; b). determination of waste management technology at the household scale, village/kelurahan scale, regional scale, and TPA scale for each type of waste; c) technical determination of the segregated waste transportation system; d). additional budget, fleet, and personnel; e). formulating technical cooperation with the private sector in waste management/absorption of waste processing results and opening the widest possible collaboration opportunities with partnership/MoU/CSR schemes to support waste reduction and handling and absorption of waste processing products; g). the formulation of an Information Technology System (IT) for Waste Management in Temanggung Regency which can be accessed for real-time, valid, and accurate data by stakeholders to facilitate evaluation and monitoring of Jakstrada achievements carried ut regularly and follow-up on several indicators that have not been achieved needs to be immediately formulated together; h). strengthening of village waste management institutions, waste banks, and KSM, functions, and implementation of waste reduction and handling in TPSD/TPSKel/TPS3R, human resources for waste management, socialization to the community of waste sorting and processing from the household level; i). strengthening of waste processing at the TPA as a gateway for final waste reduction and handling, fulfillment of waste processing facilities and infrastructure at the TPA; and j). Strengthening regulations regarding rewards and sanctions play an important role in efforts to improve the management control system in the waste services of the Temanggung Regency Government to successfully achieve the waste service targets as mandated by the Temanggung Regent Regulation Number 35 of 2018 concerning Regional Policies and Strategies for the Temanggung Regency in the Management of Household Waste and Waste A Kind of Household Garbage.